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Return Policy
Return Policy
All OPTP products are fully guaranteed against defect. Please check your package immediately to be sure your order is correct and items were not damaged. If you receive a defective product or an incomplete order, contact OPTP IMMEDIATELY for prompt action. Damaged or short shipments should be reported within 5 days of receipt. Please keep the box if you are calling about a damaged item.
OPTP guarantees products for 30 days. All product returns must be handled with 30 days.
OPTP offers a 10 day return policy on most Books, DVDs and other publications. This allows you to review the publication to ensure your satisfaction.
Returned items must be returned in excellent and/or unused condition for full product credit. Use extra caution when packing books for return to avoid damage.
With the exception of shipping errors, OPTP does not refund/credit shipping and handling fees. **
Please note:
Law labels and identification labels must remain on all products for credit. Credit cannot be issued for books with markings, stickers or torn pages.