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eBook FAQ

Q: What are the system requirements?
A: Desktop/laptop computer: Adobe Digital Editions is a free software required to view our eBooks on Windows or Mac OSX. Please ensure your computer is compatible by checking here.
Mobile device/tablet: Our eBooks are also viewable on iOS and Android devices. If you are viewing on a mobile device, you will need one of the many supported free reader apps listed here.

Q: Are your eBooks compatible with my particular device?
A: Our eBooks are delivered in PDF format and are compatible with most readers. Please refer to your device's user manual to verify compatibility.

Q: Can I use my eBook on multiple devices?
A: Our eBooks can only be licensed to a single device, so please follow the download instructions carefully to ensure a successful download to the single device of your choice.

Q: Are your eBooks copy-protected?
A: Yes, we use Adobe Content Servers for DRM to copy-protect our PDFs.

Q: Can I print my eBook?
A: Currently, printing of eBooks is not permitted. This also applies to our physical books, which cannot be scanned and reprinted.

Q: I need additional technical support, who should I contact?
A: Please send an email to our eBook support team; ebooks@optp.com. In your email, please include the following:

  • The device, specific operating system you are using, and viewing application (desktop/tablet, Windows/Mac, Android/iOS, Adobe Digital Editions/DL Reader, etc.)
  • An detailed explanation of the issues you are encountering
  • Your phone number so that we are able to call you if needed  

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