Q: What are the system requirements?
A: Desktop/laptop computer: Adobe Digital Editions is a free software required to view our eBooks on Windows or Mac OSX. Please ensure your computer is compatible by checking here.
Mobile device/tablet: Our eBooks are also viewable on iOS and Android devices. If you are viewing on a mobile device, you will need one of the many supported free reader apps listed here.
Q: Are your eBooks compatible with my particular device?
A: Our eBooks are delivered in PDF format and are compatible with most readers. Please refer to your device's user manual to verify compatibility.
Q: Can I use my eBook on multiple devices?
A: Our eBooks can only be licensed to a single device, so please follow the download instructions carefully to ensure a successful download to the single device of your choice.
Q: Are your eBooks copy-protected?
A: Yes, we use Adobe Content Servers for DRM to copy-protect our PDFs.
Q: Can I print my eBook?
A: Currently, printing of eBooks is not permitted. This also applies to our physical books, which cannot be scanned and reprinted.
Q: I need additional technical support, who should I contact?
A: Please send an email to our eBook support team; firstname.lastname@example.org. In your email, please include the following:
- The device, specific operating system you are using, and viewing application (desktop/tablet, Windows/Mac, Android/iOS, Adobe Digital Editions/DL Reader, etc.)
- An detailed explanation of the issues you are encountering
- Your phone number so that we are able to call you if needed